St Annes Nursing Home, Privacy Notice, 2024

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At St Annes Nursing Home, we are dedicated to safeguarding your privacy and handling your personal data with care. This Privacy Notice outlines our practices regarding the collection, use, and protection of personal data from our staff, service users, and occasionally, their friends and relatives.

 

Contact Information:
For any concerns or questions regarding our privacy practices, please contact us at:
Email: stannes@pegmar.co.uk
Phone: 02380 585 032

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For Service Users

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What data do we have?

To ensure safe and professional service, we maintain records that may include:

• Basic details and contact information (e.g., name, address, date of birth, next of kin)

• Financial details (e.g., payment methods, funding arrangements)

• Health and social care data (e.g., physical and mental health data)

• Data concerning race, ethnic origin, sexual orientation, or religion (classified as "special category" data)

 

Why and where do we process your data?
Your data is essential for providing high-quality care and is processed under legal obligations from the Health and Social Care Act 2012 and the Mental Capacity Act 2005. We process special category data under social security and social protection laws. Data sharing may occur with local healthcare providers, family members (with consent), and legal authorities as required by law.

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For Employees and Contractors

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What data do we have?

To provide a safe and professional work environment, we collect:

• Basic details and contact information (e.g., name, address, date of birth, National Insurance number)

• Financial and employment-related details (e.g., payroll, insurance)

• Health and social care data necessary for employment purposes

• Criminal records data for roles requiring a Disclosure and Barring Service (DBS) check

 

Why and where do we process your data?
 

Data is processed to maintain contact, manage payroll, and ensure compliance with UK employment law. We may share your data with HMRC, pension providers, and other legal entities as required.

 

For Friends/Relatives/Visitors

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What data do we have?

We may hold basic contact information for emergency or legal reasons.

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Why and where do we process your data?
Data is processed based on legitimate business interests to maintain contact details for next of kin and legal representatives, shared only when necessary with healthcare providers and legal authorities.

 

Our Website

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Data Processing:
To enhance your experience on our website, we process certain data about you.

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Your Rights

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You have several rights regarding your personal data, including:

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• The right to access all data we hold about you

• The right to request correction of inaccurate or incomplete data

• The right to request data erasure or processing restrictions

• The right to withdraw consent for data processing at any time

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For more detailed information or to exercise your rights, please contact us using the information provided above. If you have complaints about how we handle your data, you may contact the Information Commissioner’s Office (ICO) here.

 

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